We want you to shop with confidence. If you’re not fully satisfied with your purchase, we offer a 7-day return and exchange policy.
Conditions for Return/Exchange
- Items must be returned within 7 days of delivery.
- Products must be unused, unwashed, and in their original packaging with all tags attached.
- Proof of purchase (order confirmation or receipt) is required.
What Can Be Returned/Exchanged
- Wrong size, color, or style received.
- Defective or damaged items.
- Products that meet the return condition above.
Non-Returnable Items
- Items purchased on sale or promotion.
- Products that have been worn, altered, or damaged after delivery.
Process
- Contact our customer support team at info@nastore.pk or WhatsApp +92 319 00 455 11 within 7 days of receiving your order.
- Our team will guide you through the return/exchange procedure.
- Once approved, you can ship the item back to us.
- After inspection, we’ll process your exchange or refund (excluding any shipping charges).